Processing & Shipping Information will send your order from within New Zealand only.
If you have any questions about your order, please send an email to
petzzz email
Signature is required on delivery. Please provide delivery instructions if no one is at the delivery address to receive.

Processing Times

Orders received by 12:30 pm M-F are usually processed the same day
Orders received after 12:30 pm M-F are usually processed the next business day
All orders placed after 12:00 pm on Fridays are typically shipped by the close of business on Monday

Approximate Delivery Times

We ship from our warehouse in Australia . Delivery times below are an estimate based on normal volumes, during peak times (Christmas, Mothers Day, etc) these times can be extended. We cannot take responsibility for delivery companies who don’t deliver in their suggested timeframes, but we will follow up and check the status of the delivery for you.

Standard postage – 5-10 business days (estimate)

Express Delivery

Express delivery is available for an extra charge. Please contact us for a express delivery quote.